security

our stance on your security

We know that security is important to you and it’s important to us as well.  We use the trovvit and our kids have accounts.  Therefore, we have made every effort to ensure that the information you post to our site is stored securely and protected from malicious users. While we do all we can to keep our Services secure, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures, or use your personal information for improper purposes. Please be aware of what type of information you choose to upload on trovvit or any computer or phone.

security basics:

trovvit requires minimum password lengths, uses Secure Socket Layer(SSL) encryption and offers two step authentication.  Though we accept credit cards we do not store that information anywhere on our servers. 

We encourage all users to:

  • Never share their password with anyone, even us. We will never ask for it nor do we have access to it(it is encrypted on our servers)

  • Change your password from time to time. Yes, we know it’s a pain but it is worth doing.

  • Don’t use a word or collection of words for your password.

  • Avoid using your name or ours in your password.

  • Be aware when you log on. Make sure people cannot see your password being typed in and, if you are on a public computer, make sure you log off of the machine.

  • Be aware of what you upload to any system. We encourage you not to load birth certificates or any document that contains bank, credit card or social security information.

trovvit's hardware

All of our servers are housed in professionally managed data centers that require all employees to use both keycards and biometric data to gain access. The facility includes 3 layers of network connectivity backups and offsite nightly backups of data. Computer access is limited to authorized employees and no outside visitors are allowed within the facility.

trovvit's network

Our servers are protected by a professionally managed Cisco firewall that undergoes a quarterly vulnerability security assessment by a 3rd party vendor, Trustwave. Firewalls meet the leading industry standards including ICSA Firewall, IPsec certification, and Common Criteria EAL4 evaluation status. All servers use special access restrictions to keep your data separate from any other company within the hosting facility.

trovvit's software

All patching and OS upgrades are handled by certified professionals and are installed when full testing of the patches is completed. Anti-Virus software is installed and updated per supplier specifications. All remote access of servers is provided via secure connections such as SFTP and SSH and web based control panel is secured via HTTPS control panels. VPN access is granted with 2 factor authentication only.

your privacy is important to us!

We will not share your information with others.  Your data, photos and videos are safe, secure, and most importantly PRIVATE, with trovvit.